Return of goods
14. Returns
You may return unsatisfactory goods within 14 days of receipt of the order.
L’ESPRIT DU VIN only accepts returns of goods in good condition and in their original packaging, accompanied by a copy of the invoice.
Where returns have been made in the prescribed manner, L’ESPRIT DU VIN will refund the price of the returned goods within a maximum of 30 days from the date of receipt of the returned goods. You are responsible for the cost of processing and shipping.
15. Corked/defective bottles
Bottles with a “cork taste” will not be reimbursed, unless they are the result of repeated accidents on a wine. In this case, bottles returned 3/4 full with the original cork will be replaced free of charge. If replacement is not possible, a credit note in the form of a personal promotional code will be sent to you. These refund conditions are valid for a maximum of 6 months after the date of purchase.
Consult the
